The following questions have been compiled to help you with certain aspects of the site and explain how things work around here. If you have a question that isn’t covered in this list, please get in touch with us via our Contact page. Thank you!
All products on this site are printed and shipped by print-on-demand companies, Redbubble and Storenvy (fulfilled by Printful). They also handle all payments for the products on our behalf. As a result, when you click on the "Buy This Product" button, you will be taken to the corresponding product page on the secure Redbubble or Storenvy site to complete your order.
We have ensured that the Redbubble/Storenvy listing appears in a new tab or window, so you can get back here with minimal fuss.
The items available for sale here on theshakespeareshoppe.com are all printed and shipped by Australian company, Redbubble.com or by US company Printful for our Storenvy store. Once an item is ordered, it is printed by the team at Redbubble or Printful, then shipped from either Australia, the USA or UK, depending the item you ordered and where you are located.
REDBUBBLE: For more information about shipping, please visit Redbubble's Shipping & Delivery page.
STORENVY/PRINTFUL: For more information about shipping, please visit Storenvy's Shipping & Delivery page.
Due to all our products being hosted and sold via the secure Redbubble and Storenvy sites, which also means that they control pricing of items, sometimes the prices may differ at the time you click through. This can also be as a result of you working in a different currency to our main site (you can shop with Redbubble and Storenvy in your local currency and sometimes this will be automatically applied when you land on their sites). This means that when you click through to the product, you will get the current, correct price for the item, usually in your currency, so saving any confusion. The good news is that you'll also get all the discounts both our providers offer via coupons and codes (which are usually displayed on a banner at the top of your browser page when you get to the Redbubble and Storenvy sites. So it also means an item may be cheaper than the usual advertised price! Bonus!
Added bonus when you're shopping our designs on Redbubble: Check out Redbubble's coupon codes on their info page here. (All coupons listed there can be used on all our designs & products in our Redbubble store).
If you would like to request our designer, Sally McLean, to put together a specific design for you on one of our items, please get in touch with us via our Contact Page with your request. Please include the details of the design you are looking for, as well as when you need the item for (date of delivery) and one of our team will get back to you asap.
As all products here are printed, handled and shipped from print-on-demand services, Redbubble or Printful for our Storenvy store, who also handle all financial transactions for items through their secure servers, any issues with paying for items, shipping or returning items are handled by their Customer Service department on our behalf.
To find out more about each of these areas, please visit the Redbubble Help pages as listed below:
REDBUBBLE If you need to contact Redbubble Customer Service direct, please go here.
STORENVY/PRINTFUL: For our products sold via Storenvy, you can find out more about their Shipping/Returns, etc via their Help section here.
As all products here are printed, handled and shipped from print-on-demand services, Redbubble and Printful via our Storenvy store, who also handle all financial transactions for items through their secure servers, any issues with purchasing items are handled by their Customer Service departments on our behalf.
REDBUBBLE: To access Redbubble's FAQ/Help section, go to their "Buying" page here.
STORENVY/PRINFUL: To access Storenvy's FAQ/Help section, go to their Storenvy Support page here.